Where are the goods shipped from?
Goods are sent from our offices in Pontianak City, West Kalimantan, Indonesia or from our warehouse in Muskegon, MI.
We ship internationally using UPS, DHL, Singapore Post, EMS, Pos Indonesia & Air Cargo.US Customers: EMS Pos Indonesia, Singapore Post & Air Cargo.
Are MagicTree’s kratom products lab-tested?
Yes. All MagicTree kratom products undergo rigorous third-party lab testing to ensure purity, safety, and consistent alkaloid content.
Certificates of Analysis (CoA) are available upon request.
Do MagicTree ship kratom internationally?
Yes, we ship worldwide.
Customers are responsible for ensuring kratom is legal in their country or region.
Estimated Time of Arrival (ETA)
USA: 7–14 days (Pos Indonesia)
Australia: ~14 days (DHL)
Europe: 10–14 days (UPS/DHL), 7–14 days (Pos Indonesia)
Wholesale Shipping:
Air cargo < 100 kg • Sea cargo < 1,000 kg
What is MagicTree return policy?
We always provide complete documents for the customs clearance process in your country.However, if the customs confiscates your package, we will provide a win-win solution by refunding you 50% of your payment or resending the package. Make sure your country is legal.
Who pays international import taxes?
International orders may be subject to import duties and taxes upon receipt of the package in the destination country.The customer is responsible for any customs fees that may be charged on delivery. Unfortunately, we have no control over these allegations. Customs determines this fee and maengdaorder doesn’t know how much it costs